Last Updated: September 2, 2025
Frostbyte X Cybersecurity & IT Services (“Frostbyte X,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable laws. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or engage our services.
1. Information We Collect
We collect only the information necessary to provide and improve our services:
- Personal Information: Such as your name, email address, phone number, or billing details when you contact us, request a consultation, or use our services.
- Technical Information: Limited data such as IP address, browser type, operating system, and basic website usage analytics.
- Client Data: Information voluntarily provided by clients in the course of delivering IT and cybersecurity services.
We do not intentionally collect sensitive personal information (e.g., health data, government identifiers) unless it is directly relevant to the services requested.
2. How We Use Information
We may use collected information to:
- Provide, deliver, and improve our services.
- Communicate with clients, including responding to inquiries and sending service-related updates.
- Process billing, invoices, and administrative matters.
- Detect, investigate, and mitigate security threats, fraud, or unauthorized access.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell, rent, or trade personal information. Information may be shared only under the following circumstances:
- Legal Requirements: If disclosure is required by law, regulation, or valid legal process.
- Service Delivery: With trusted third-party service providers under confidentiality obligations, strictly for the purpose of delivering services (e.g., secure payment processing, website hosting).
- Security and Protection: To protect the rights, property, or safety of Frostbyte X, our clients, or the public.
4. Data Security
We implement reasonable technical and organizational safeguards to protect the confidentiality and integrity of information. While we take security seriously, no system can guarantee absolute protection against all threats. By engaging our services, you acknowledge this inherent risk.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or to meet legal, regulatory, or contractual obligations.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal or contractual restrictions. Requests can be made by contacting us.
7. Third-Party Links
Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those external sites.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, it will be deleted promptly.
9. Regulatory Compliance
Frostbyte X may process data that falls under specific regulatory frameworks, depending on the services provided. We take reasonable steps to comply with applicable standards, including but not limited to:
- HIPAA (Health Insurance Portability and Accountability Act): When working with healthcare providers or systems, we apply appropriate safeguards to protect health-related data.
- PCI DSS (Payment Card Industry Data Security Standard): When services involve systems that handle cardholder data, we follow practices designed to protect payment information.
- GDPR (General Data Protection Regulation): If we process personal data of individuals located in the European Union, we respect applicable rights under GDPR, including access, correction, erasure, and data portability.
Clients are responsible for notifying Frostbyte X if services involve regulated data so that additional safeguards and agreements (such as Business Associate Agreements under HIPAA) can be implemented as required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Revisions will be posted on this page with the updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.