Last Updated: September 2, 2025
These Terms of Service (“Terms”) govern your use of the website and services provided by Frostbyte X Cybersecurity & IT Services (“Frostbyte X,” “we,” “our,” or “us”). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, you should not use our website or services.
1. Services Provided
Frostbyte X offers professional cybersecurity and IT services, including but not limited to:
- Security assessments and penetration testing
- Vulnerability management
- Incident response and digital forensics
- System administration and IT consulting
- Website security and malware removal
- General IT support and maintenance
The scope, deliverables, and fees for each engagement will be defined in separate agreements or contracts.
2. Use of Website
By using our website, you agree not to:
- Misuse or disrupt the website’s functionality or security
- Attempt unauthorized access to any part of the website
All content on this site is provided for informational purposes only and does not constitute legal, financial, or professional advice. We do not guarantee that the website or its content is error-free or always up to date.
3. Client Responsibilities
Clients engaging our services agree to:
- Provide accurate and complete information required for service delivery
- Ensure they have legal authority to allow Frostbyte X access to systems, networks, or data
- Maintain appropriate system and data backups unless Frostbyte X has agreed to provide this service
- Inform us if regulated data (e.g., HIPAA, PCI DSS, GDPR) is involved so additional safeguards or agreements can be applied
4. Confidentiality
All client information will be treated as confidential and will not be disclosed except as required to:
- Deliver agreed-upon services
- Comply with legal obligations
- Protect the security and integrity of systems or data
5. Payment Terms
Unless otherwise agreed in writing:
- Payment is due upon receipt of the invoice
- Late payments may result in suspension of services
- Fees are non-refundable once services have been delivered
6. Limitations of Service
While Frostbyte X aims to reduce cybersecurity risk, no system can be made 100% secure. Specifically:
- We do not guarantee immunity from all threats
- We are not responsible for client misconfigurations, failure to follow recommendations, or third-party service failures
- Website access is provided on an “as-is” and “as-available” basis with no guarantees of uninterrupted service
7. Limitation of Liability
To the maximum extent permitted by law:
- Frostbyte X shall not be liable for indirect, incidental, or consequential damages (including loss of data, profits, or business)
- Total liability for any claim is limited to the amount paid by the client for the specific service giving rise to the claim
8. Intellectual Property
All content, reports, designs, and materials provided by Frostbyte X remain our property until full payment is received.
- Upon payment, ownership of deliverables transfers to the client unless otherwise agreed
- Website designs, branding, and original content remain Frostbyte X intellectual property unless explicitly transferred in writing
9. Third-Party Links
Our website may contain links to third-party websites. Frostbyte X is not responsible for the content, security, or practices of external websites.
10. Termination
Either party may terminate services with written notice if the other party breaches these Terms. Frostbyte X reserves the right to suspend or terminate services immediately in cases of:
- Security or legal concerns
- Non-payment
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein. Any disputes shall be resolved in Saskatchewan courts.
12. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.